Warning advice: Requesting an appointment
The quickest way to get your medical problem dealt with is to submit an e-consult via our website. All e-consults received before 4.30 pm will be triaged on the same day. You will then receive a response from a Clinician or a member of the Admin team telling you when the Clinician will contact you or offer you a face-to-face appointment. If you request a specific GP or a particular site, then you may be asked to wait longer.
If you are unable to access e-consult you can contact the practice by telephone. If you need an on-the-day appointment you will be booked into a telephone triage clinic and either the duty doctor or the Urgent Care Practitioner will ring you. Unfortunately, we are unable to specify a time for this call.
If we are unable to offer you an appointment on the day we suggest that you contact NHS 111 or go to the Urgent Care Centre.
If you do need an on-the-day appointment, you may not have a choice of doctor or time. If however, you wish to specify a particular doctor or timescale, we will try and fit you in with the earliest non-emergency appointment.
Non-urgent advice: Please Note
Appointments are set for 10 minutes and are intended to be for one problem only. If you feel you need to discuss more than one problem, please submit an e-consult for each problem or let reception know at the time of booking.
Our reception team are trained to signpost and navigate you to the most appropriate member of our clinical team. In order to do this effectively they will ask you questions about the reason for the appointment.
